Hey, it’s Sammy, Founder of RatPack. Here is my story:
I have been cruising around Australia & NZ since 2011, my more than extensive Roadie around Australia covered over 26,000km. I road tripped the full loop from Byron to Sydney {the opposite way around – you’ll know what i mean when you check out the map below} and also winged it in New Zealand for 2 years cruising around both the North and South islands with my bruv-ski {Jakey the Camper King}.
From breaking my back picking zucchinis {93 days on a farm – you’ll know what I mean when you do it} to dropping numerous plates as a waiter and blagging my way into construction jobs, I found myself a dream job working in travel. It was finally a chance to give people all of the knowledge that I had discovered along the way.
At first I was lovin’ life offering tours & transport to backpackers needing help. I soon realised that as good as the information I was giving out was, the after service & product quality didn’t quite match my customer service.
My experience of working for a corporate company began to stop my love for travel, no morals no ethics & poor customer service – my original idea was to set up a backpacker website designed to give first time travellers the tips and tricks that nobody else wanted to share about the industry.
The original plan was to set up a website for the first time backpacker with advice on how to avoid paying over the odds for trips and transport. Then… I thought, why just preach and limit myself to an informative website when I could just change up the game and create a better, more personalised experiences for backpackers.
Click images to see more.
The launch of RatPack
We are completely independent and make all of the decisions ourselves, we have no rules other than to give the best personalised advice possible >>> 100% unbiased. We are a community of like minded travellers who only give advice that we would wanna hear ourselves.
We’re an online platform with our RatPack HQ based in Byron Bay, we live a cruisy life where our days start and finish on the beach, you’ll always find us chasing the surf or having some beers when were not creating epic adventures for our RatPackers.
Anyone that wants to know the true definition behind the name RatPack….. You’re gonna have to come in to the Bay and have a beer with us and we’ll let you in the secret.
About the Author: Sammy
with RatPack Travel?
5-Star Google Rated
From our RatPackers
Absolutely recommended to anyone wanting to take the stress out of booking a camper van! Ben made the process for me so smooth and he genuinely cared for what my trip entailed and catered right to it! Blown away with his kindness and couldn’t be more happy with the price and deal we go for our van!
10/10 service! So helpful and friendly! Looking forward to heading on the trip already 😊
Jenna & Ryan are very professionals and helpful. Wish them the best
This shout out is for James! He took all of our worries,stress and anxiety about our up coming snow road trip and chucked them out the window. In under 30 minutes he had us booked with a better deal,upgraded vehicle and many laughs. Just for his service alone we will be back for every holiday! Thanks heaps James we look forward to our holiday because of you, now I can drive to Sydney today with a clear mind and no worries of having to sleep on my bike in the middle of the snow ⛄️ I have to mention his concern for safety was top notch with not wanting myself or my partner to have a bed fall on our heads again 😂
Jenna and Ryan were very helpful from the beginning to the end of the booking process. They shared all the details needed for our trip and in good time. Once our trip had been confirmed Ryan supported us through the phone call explaining next steps, payment and the process. We are very happy with the service we received! Thank you again and we look forward to our trip!
Ben made our camper van booking experience a breeze, very professional and easy process, would be happy to recommend to anyone!
Mikey was very efficient and easy to deal with, we booked a camper and the whole process took around 1 hour from him getting us prices, speaking to different dealerships and us paying our deposit. He was happy to answer any questions we had and shared lots of information regarding routes, campsites and the day to day travel in a camper. We would definitely recommend!
They were super helpful in finding me a motor home at the last minute—-received great assistance from James
Ben from Ratpack Travel was absolutely amazing in helping find the perfect van & best deal for our dream WA holiday. Best customer service ever! They know their products inside out & I would use them again & again!
George was awesome to deal with! Really knowledgeable and very helpful. Highly recommend!
The service at RatPack-Travel is absolutely great! Ryan took a lot of time to answer all my questions and always clarified everything very quickly. The telephone consultations were easy to understand and everything was clearly explained. Even when my plans changed and I had to adjust my booking, he clarified everything directly with the car rental company and I was able to adjust my booking very quickly and without any problems. I always received an answer within minutes. I am extremely satisfied, thank you Ryan from RatPack-Travel!
James Help us in all the proces and was an absolute Legend! He found the best deal posible for what we wanted to do and withing the buddget. Also provided us with some helpfull information for sugesting itinerarys on things to do and see, as well of apps for finding campsites and campervan sites. 1000% recomended! what a grat custumer service And if this wasnt enought all the service was free!
Thank you Lucas for making it easy to book mum and my camping holiday. You were patient and a joy to deal with. You were able to get a great rate of payment and your help was much appreciated.
Anna was so helpful and kind, she helped me book a van for my friend and I. She was on top of all my questions and was so lovely to work with 😁
Just booked a van for NZ for 2 weeks. Ben made the booking so easy and hassle free, will definitely be recommending RatPack in the future
