Absolutely recommended to anyone wanting to take the stress out of booking a camper van! Ben made the process for me so smooth and he genuinely cared for what my trip entailed and catered right to it! Blown away with his kindness and couldn’t be more happy with the price and deal we go for our van!
10/10 service! So helpful and friendly! Looking forward to heading on the trip already 😊
Jenna & Ryan are very professionals and helpful. Wish them the best
This shout out is for James! He took all of our worries,stress and anxiety about our up coming snow road trip and chucked them out the window. In under 30 minutes he had us booked with a better deal,upgraded vehicle and many laughs. Just for his service alone we will be back for every holiday! Thanks heaps James we look forward to our holiday because of you, now I can drive to Sydney today with a clear mind and no worries of having to sleep on my bike in the middle of the snow ⛄️ I have to mention his concern for safety was top notch with not wanting myself or my partner to have a bed fall on our heads again 😂
Jenna and Ryan were very helpful from the beginning to the end of the booking process. They shared all the details needed for our trip and in good time. Once our trip had been confirmed Ryan supported us through the phone call explaining next steps, payment and the process. We are very happy with the service we received! Thank you again and we look forward to our trip!
Ben made our camper van booking experience a breeze, very professional and easy process, would be happy to recommend to anyone!
Mikey was very efficient and easy to deal with, we booked a camper and the whole process took around 1 hour from him getting us prices, speaking to different dealerships and us paying our deposit. He was happy to answer any questions we had and shared lots of information regarding routes, campsites and the day to day travel in a camper. We would definitely recommend!
They were super helpful in finding me a motor home at the last minute—-received great assistance from James
Ben from Ratpack Travel was absolutely amazing in helping find the perfect van & best deal for our dream WA holiday. Best customer service ever! They know their products inside out & I would use them again & again!
George was awesome to deal with! Really knowledgeable and very helpful. Highly recommend!
The service at RatPack-Travel is absolutely great! Ryan took a lot of time to answer all my questions and always clarified everything very quickly. The telephone consultations were easy to understand and everything was clearly explained. Even when my plans changed and I had to adjust my booking, he clarified everything directly with the car rental company and I was able to adjust my booking very quickly and without any problems. I always received an answer within minutes. I am extremely satisfied, thank you Ryan from RatPack-Travel!
James Help us in all the proces and was an absolute Legend! He found the best deal posible for what we wanted to do and withing the buddget. Also provided us with some helpfull information for sugesting itinerarys on things to do and see, as well of apps for finding campsites and campervan sites. 1000% recomended! what a grat custumer service And if this wasnt enought all the service was free!
Thank you Lucas for making it easy to book mum and my camping holiday. You were patient and a joy to deal with. You were able to get a great rate of payment and your help was much appreciated.
Anna was so helpful and kind, she helped me book a van for my friend and I. She was on top of all my questions and was so lovely to work with 😁
Just booked a van for NZ for 2 weeks. Ben made the booking so easy and hassle free, will definitely be recommending RatPack in the future
Excellent service, they reached out within 24hrs with some quotes they found, and were extremely good at finding the van to fit our preferences. Shout out to George specifically for being a miracle worked and finding us a van so late minute for our trip. I would 100% reach out to them again and recommend RatPack Travel to anyone looking to travel via van
Ryan from RatPack Travel was so helpful with researching and organising the best option for my friend and I with finding the perfect campervan for our trip. The communication and customer service was brilliant. A super friendly and helpful company - would definitely recommend.
Ratpack are such a great company we couldn't recommend them enough. Organised a call with George for help deciding what option would be best for us and he was absolutely brilliant. Gave us loads of information to help us find the best option on our budget and never once made us feel pressured to go in any certain direction. George and the team made the whole process so much easier, thanks so much!
Ryan was a great help. It was so easy talking to him and made my booking so easy. Great work Ryan
Very helpful and took the time to arrange a rental campervan. All this with the friendly Ryan! Thanks for that
We contacted Ratpack travel to book our campervan for both New zealand and western australia, Mikey was absolutely amazing! Not only did he find us great deals but he was also super patient and friendly. Thanks Mikey you're an absolute legend!
George of RatPack has been amazing! So so responsive and helpful in finding really good campers for great deals! We’ve booked camper vans for Australia and New Zealand through RatPack and the process couldn’t have been easier!
Fantastic experience. I was pretty overwhelmed with trying to sort things myself, and Anna just cleared the path for me. She was so patient and helpful, now we are all sorted and booked 24 hours later.
Amazing company that takes all the hassle out of booking a camper-van for your travels in Australia and NZ. Within 2 hours of speaking to Ben we’d found and booked the best option for us, for a cheaper price than we’d ever expected! If you’re looking to book a camper-van for NZ or Australia, RatPack should be the first people you speak to!
My Friend and I have just booked our van for our New Zealand trip in September. Ryan was amazing and could have not been more helpful. Ryan has made the process straight forward and extremely stress free. If it wasn’t for him we wouldn’t be taking a dream trip. Thankyou again
Ryan provided a speedy service and quotes and was at the other end of the phone to answer any questions I had. Would recommend.
I had an outstanding experience with RatPack Travel and George! The service was excellent and incredibly efficient, making my trip planning a breeze. George went above and beyond to ensure everything was perfect. I would definitely recommend RatPack Travel to anyone.
These guys are the best!!! they called me to make sure they knew the important details of my trip and they were able to book a campervan for me. it was very easy with thier help! Jenna and Ryan were super kind to me on the phone and i am looking forward to my trip next month!
Great service and good price. Would have had to pay more if not for RatPack's great connections and swift operations. Gregg was super helpful and came back with good news on further discounts when booking in our campervan for our NZ trip! :)
George was super helpful and informative! Very excited for our west coast adventure
Ratpack travel ? Such a fabulous experience to book our campervan for Tassie trip later this year with these guys . Loved the WhatsApp communication with Mikey and George . They searched for best price for us and advised on vans that would suit our requirements. So far so very good and will post another review at the end of the year after we have collected , driven and returned our wheels 🙌🙃.
Ryan was very helpful, getting us the best and cheapest camper for our trip from Cairns-Brisbane!
The team at Ratpack were very helpful, especially our agent Anna who did the foot work and found us a deal that met our requirements. Thank you guys!
I was looking for a campervan or motorhome to hire for a 7 day trip to NSW with my boys. I searched all the main suppliers and agents with lots of options, but when I started to dig deeper they all turned out very expensive with insurances etc. or hidden extras that made my choice very difficult. Then I came across RatPack travel and I couldn’t be more impressed with their responsiveness and professionalism . From my first engagement they asked exactly what I was looking for and managed to find me some great options significantly cheaper than what I had already found. Ryan and his team kept in constant contact and personally called throughout the selection and booking process. I couldn’t be happier with the outcome and would highly recommend RatPack for all your campervan/motorhome needs.
I've been on the lookout for a campervan for my upcoming New Zealand travels and George from RatPack Travel has helped me immensely in streamlining the process and finding me the best price with maximum comfort. Thank you so much George and the team! I can't wait for my New Zealand travels 🤩
Ratpack travel have been super helpful with organising our camper in New Zealand. There are a lot of questions when you’re thinking of going on a big trip but they had all the answers. Jules was especially helping in finding us a camper for the busy Christmas period :)
I'm usually very skeptical about such conversations because people just want to "sell you something". Jules took all my fears away and was able to make me an unbeatable offer so that I had to accept immediately. Before I was thinking to buy a van and to reduce the costs and doing everything by my own. Believe me when I’m saying, for many people it’s so much worth to have just a little talk with the team. Even just for all the informations you have to know before your trip! You can feel that it's a small familiarly company that puts a lot of effort and love for your dream trip. Many thanks to the whole team, especially to Jules! Would recommended to everyone!
Anna was wonderful. Friendly, professional, fast and super helpful. The process was simple and I secured a better deal than I did when searching for myself. Thank you Anna.
Really nice staff with clear explanations, really fast. Anna took care of my request and was really attentive, 100% recommanded!😇
Ryan was a huge help in organising my trip and saved a lot of money doing so too!! Thanks Ryan! Highly recommend RatPack.
Ryan at RatPack was so helpful in helping me navigate booking a campervan in New Zealand! Very helpful, very detailed, a HUGE help! I am very much looking forward to the trip!
We had a great experience with Ben who talked us through the options available for our New Zealand trip. Campervan booked knowing all of the fees and also what to expect when we collect the van. Many thanks.
We wanted to rent a Van for our 1 month road trip in New Zealand with my girlfriend, and we found those guys. I quickly ended up on the phone with the nicest guy ever, very professional, Ben guided us through different options and in only few hours he managed to get us the Van we were looking for, in our budget, he even managed to get us a discount. Amazing job, and amazing people !
Genuinely cannot recommend this enough, George was brilliant in giving us his genuine advice and recommending us what suited our situation most, didn’t push us towards any unnecessary expenses. Had our best interest at heart and got us a brilliant deal for a camper in New Zealand. Thanks so much George!
I recently booked a campervan with Gregg and he made the process incredibly easy and stress free. He was a pleasure to deal with and i couldn't recommend him highly enough.
Ryan was amazing. Diligent searches as booking requests were heavy for our specified travel times. Top job and thanks RYAN. Took all the worry out of our camper hire.
Just booked a campervan for 2 months in New Zealand thanks to Ryan for helping us find the best vans with the best prices! Can’t recommend this company enough
Been dealing with Ben to book campers for both Aus and NZ. He has been spot on and got us the deal we were looking for. Our budget was on the lower side making things a bit more difficult but he came through and was extremely friendly and patient while I was sorting flights etc in parallel. Good service and knowledge. We head out in December and can’t wait!
Ben has been absolutely amazing! Myself and my friend are planning a trip to New Zealand and Ben has taken on board all of our requirements, and sorted out our transport with incredible efficiency! He was very knowledgeable and friendly - could not recommend enough!
I recently had a wonderful experience booking a camper for our trip to Australia, all thanks to Jules from Ratpack Travel. She was incredibly helpful and managed to secure our booking within just a few hours. I'm thoroughly impressed with her professionalism and her knack for finding the best prices. I highly recommend Jules at Ratpack Travel for stress-free and cost-effective travel arrangements. Plus she is very friendly!! :)
